Terms of Service
Last Updated: September 16, 2026
These Terms of Service (“Terms”) govern your access to and use of the Spencer Institute website, online courses, educational materials, resources, and related services.
By accessing our website, creating an account, purchasing a course, or otherwise using our services, you agree to these Terms. If you do not agree, please do not use our services.
1. About Spencer Institute
Spencer Institute provides continuing education, professional training, educational resources, and online courses designed for educators, clinicians, therapists, caregivers, parents, students, and other interested professionals.
2. Eligibility
You must be legally capable of entering into a binding agreement under the laws applicable to you to purchase our services. If purchasing on behalf of an organization, you represent that you have authority to accept these Terms.
3. Course Enrollment and Access
A course purchase provides a limited, personal, non-transferable right to access the applicable course materials. You may not share credentials, resell or distribute materials, reproduce videos or documents, publicly share protected content, or allow another person to access a course through your account.
4. Course Content
We make reasonable efforts to provide accurate and useful educational content. Educational information may change over time, and Spencer Institute does not guarantee that every course or resource will remain current or applicable to every situation.
5. Professional and Clinical Disclaimer
Spencer Institute educational materials are for educational and professional-development purposes. They do not establish a clinician-patient, therapist-client, physician-patient, or other professional relationship. Nothing on the website is a substitute for individualized professional advice, diagnosis, treatment, or clinical judgment.
6. Course Fees and Payments
Course prices are displayed on the website at the time of purchase. Prices, promotions, bundles, and availability may change. Changes will not affect completed purchases unless otherwise required by law. Payments may be processed through third-party payment providers.
7. Certificates
Where a course includes a certificate of completion, the certificate is issued according to applicable course requirements. A certificate of completion does not automatically constitute a professional license, degree, academic qualification, clinical credential, or authorization to practice a regulated profession.
8. Intellectual Property
The website and its content, including text, graphics, logos, photographs, videos, course materials, educational resources, designs, trademarks, and other materials, are owned by Spencer Institute or its licensors and protected by applicable intellectual-property laws. Purchasing a course does not transfer ownership rights.
9. User Conduct
You agree not to violate applicable law, circumvent security controls, attempt unauthorized access, interfere with website operation, upload malicious code, copy or redistribute protected content without permission, misrepresent your identity, or use another person’s account without authorization.
10. Third-Party Links
Third-party links may be provided for convenience or educational reference. Spencer Institute does not necessarily endorse or control third-party websites and is not responsible for their content, availability, privacy practices, or terms.
11. Availability and Changes
We may modify, update, suspend, or discontinue portions of the website, courses, resources, or services. Course materials may also be updated to improve quality, accuracy, or relevance.
12. Disclaimer of Warranties
To the maximum extent permitted by law, the website, courses, and educational materials are provided on an “as available” and “as is” basis. We do not guarantee uninterrupted, error-free, secure, or continuously available service or any particular educational, professional, business, clinical, or financial outcome.
13. Limitation of Liability
To the maximum extent permitted by law, Spencer Institute and its owners, instructors, employees, contractors, affiliates, and service providers will not be liable for indirect, incidental, special, consequential, or punitive damages arising from use of the website, courses, or services. Nothing excludes liability where prohibited by law.
14. Indemnification
To the extent permitted by law, you agree to indemnify and hold harmless Spencer Institute and its owners, instructors, employees, contractors, affiliates, and service providers from claims, losses, liabilities, damages, and expenses arising from violation of these Terms or misuse of the services.
15. Refunds
Refunds are governed by the Spencer Institute Refund Policy, which forms part of these Terms.
16. Privacy
Your use of the website is also subject to our Privacy Policy.
17. Governing Law
These Terms shall be governed by the laws of Arkansas/USA, without regard to conflict-of-law principles. Any disputes shall be handled in Arkansas, unless applicable law requires otherwise.
18. Changes to These Terms
We may update these Terms from time to time. Updated Terms will be posted on this page with a revised “Last Updated” date.
19. Contact Us
Spencer Institute
Email:kevin@spencerinstitute.org
Address: Benton, AR, USA